transactions per store falling for the first time ever during the company’s fourth quarter, which ended Sept. 30.

In retaking the reins of Starbucks Corp., Howard Schultz will have to fix a coffee empire that he says has become stifled by bureaucracy and has lost the courage that helped it change how Americans get their coffee.

Starbucks ousted CEO Jim Donald yesterday and said that, effective immediately, Mr. Schultz, the chairman, will take on the additional role.

Once one of the hottest growth stocks, Starbucks shares were at $18.38 at 4 p.m. yesterday, down 48% from the $35.14 price a year ago. After the news, announced after the close of the market, shares of Starbucks rose $1.65, or 9%, to $20.03.

What do you think has contributed to Starbucks decline?

A. The price of their products
B. The store experience
C. Front line employees
D. Something else

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